Welcome to Research Into Action
Research Into Action, Inc. is a program evaluation and market research firm. We specialize in evaluation research and market assessment design and analysis services in the fields of energy efficiency, renewable energy, and natural resource management.
Our name accurately describes what we do. We use a variety of proven theories and field-tested social/behavioral research and evaluation techniques to help our clients convert our research into effective actions.
Our clients include program administrators for utilities, government agencies, and energy-related government agencies, and nongovernmental organizations - suppliers and market innovators who rely on well designed research tools and methods in order to create, implement, analyze, and improve products and services that meet their customers' needs.
We're honored that we earned Gold level certification from the City of Portland's Sustinability at Work program -- and that Oregon Business Magazine named us the second greenest company to work for in Oregon in 2010, the eighth greenest in 2011, and sixth greenest in 2012.
And that the Initiative for a Competitive Inner City recognized us as one of the "Inner City 100" - the fastest-growing firms located in America's inner cities in 2012 and 2013.
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Certified by the Women's Business Enterprise National Council

Certified by the National Women Business Owners Corporation
Projects of Interest:
Process Evaluations and Market Studies of the 2014, 2015, and 2016 Energy Efficiency and Conservation Programs in Pennsylvania
Research Into Action is a member of a team, led by GDS Associates, that serves as the Statewide Evaluator (SWE) of the Phase II energy efficiency and conservation programs implemented by the seven electric distribution companies (EDC) in Pennsylvania that are subject to Act 129. We serve as a technical advisor to the Pennsylvania Public Utility Commission's Technical Utility Services staff, providing input on process evaluation methodology issues, sampling plans and survey instruments; reviewing the EDCs’ process evaluation studies; conducting best practices workshops on process and market evaluation methods, sampling approaches, and the design of interview and survey instruments; and verifying that the EDCs’ managers act upon recommendations from process evaluations done by the EDCs’ evaluators. In addition, on an as-needed basis, we are refining the Evaluation Framework to clarify and improve process and market evaluation requirements for EDCs. Our work covers the program years ending in 2013 to 2016.
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Market Baseline Studies, Market Potential Assessments, Program Process Reviews, and Program Savings Reviews of Puget Sound Energy's Residential New Construction Programs
In 2013, Research Into Action is leading a team that includes Nexant to conduct a process evaluation and market baseline study for Puget Sound Energy's single-family and multifamily residential new construction programs. In addition to addressing process and baseline issues, the study includes market potential assessments for the new construction sectors. The research team will use in-depth interviews with builders and developers, trade allies, and code enforcement jurisdictions, as well as onsite data collection and building plan reviews to address the research issues. The project's results will be used to inform program process and measure changes for future program years.
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